Frequently Asked Questions
- Q: Can Vera work without the Internet?
- Q: Do I need to keep my computer on and ...
- Q: How secure is my Vera system?
- Q: What is the range of my Vera Controll...
- Q: Can I add a Device if there's no...
- Email Us
Platform Status: status.getvera.com
USA Toll Free: +1 (866) 966-2272
International: +1 (702) 487-9770
Please note, due to spring holidays, our Customer Care will be closed during the following times:
3PM - 10 PM Pacific on Thursday March 29
3PM - 10 PM Pacific on Friday March 30
11 PM Pacific on Friday April 6 until 6 AM Pacific on Saturday April 7
11 PM Pacific on Saturday April 7 until 6 AM Pacific on Sunday April 8
Hours of Operation:
Spanish Language Support hours:
- Monday – Sunday 6:00am to 10:00pm Pacific Time