Vera Control, Ltd.

User Guides

How do you Factory Reset a Vera controller?

Last Updated: Oct 04, 2016 11:07PM PDT
You can return Vera to the factory default state, wiping out all the configuration changes you have made.

First, if you want to reset the Z-Wave network (the list of Z-Wave devices that you have paired), open Vera's Dashboard page and click 'Setup', then 'Z-Wave Settings', then click 'Advanced', after that next to 'Reset Z-Wave network' click Go.

Next, if you also want to reset everything else in Vera, including any changes you've made to Vera's networking, any rooms or scenes you've added, your location settings, and so on, then from Vera's Dashboard page click 'Setup', 'Backup' and click 'Restore Factory Defaults'. 

Note: This also resets Vera's security key! This means if you have paired secure devices, and you do not reset the Z-Wave network, they will no longer work after you do a factory reset. At present, only Z-Wave door locks are secure devices. Remember that doing a factory reset, does not reset the Z-Wave network. Any devices that were paired with Vera before the reset will still be paired after the reset. Secure devices, like door locks, will still be paired after a factory reset. But, since the factory reset creates new secure encryption keys, the devices will no longer work. You have to remove them from the Z-Wave network, and then add them again.


You can also perform a reset using the reset button on the controller. Here are instructions to reset current and legacy Vera controller models using the reset button:
 

      VeraPlus

To reset it you’ll need to press 3 times on Reset button under 6 second to reset the network settings (Network LED will blink to confirm that will reset network within 6 seconds), and press 6 times on reset button under 6 seconds for full unit reset to defaults, this will clear the account from the unit as well (Power LED will blink to confirm that will do a full factory reset to the unit. In order to apply settings, unit will reboot).

 
 

     VeraEdge

 

https://lh5.googleusercontent.com/8Owk5YZK0kbsjpbIKO2nDDZJdHgRvxNZueQ7kQAql_Hao4573MeZS6zGEHrU61yPtW8nDZsjRCsnsYeCs_HmcJ5ydMIWqCOuD_9j6yhQ0qYQI5rKmJeo6I1W-lukohWMhBFw3R0

To reset it you’ll need to hold for 5-10 seconds the Reset button to reset the network settings, and over 20 seconds to reset it to factory defaults, this will clear the account from the unit as well.

 

   VeraLite

 

https://lh6.googleusercontent.com/ml9IPIszSB2zr4jyAFiJk-_dKVyKKA1xkK5h4VnDNcyZwPsmGI4_5oCeaK8J5WIBpoV1BHZ-qjjjJMuzQ39PbzZ5e89EP-zlAiYeAzAhGBLzgjbAQAqKDSZNr70FNVDExF-gBl8

To reset the VeraLite on UI5 you’ll need to press on the Reset button for more than 10 seconds. This will clear the network settings and the user configuration.

For UI7 you’ll need to hold for 5-10 seconds the Reset button to reset the network settings, and over 20 seconds to reset it to factory defaults, this will clear the account from the unit as well.

 
 

     Vera3

 

https://lh3.googleusercontent.com/_Ap9vJXJp74wo2_u9ieklJ-UFTpTiugBtGrixcLmY8lYckVKuxhtrHdpdLMeRN205jC8S-JcbJ7ZlYf0Qu-4HwgSIDiTCEo9oiiwsq4-aA90p4BoGpwG4GZSippKsQ5h776kbuo

To reset the Vera 3 on UI5 you’ll need to press on the Reset button for more than 10 seconds. This will clear the network settings and the user configuration.

For UI7 you’ll need to hold for 5-10 seconds to reset the network settings, and over 20 seconds to reset it to factory defaults, this will clear the account from the unit as well.

 

Vera 2

https://lh6.googleusercontent.com/RUhj8g96kjJoxYvmtSjDx6acJvFxLYOGb4x29VAiHIHvvkW3TPCqN1Mn3tz2MGdO0MzNOtokAGf9to1iPjAaVbDYOelYLr1SF4ZBdLfrw1dEnkyxpG-VAqTWqI787Yhue_-rkY8

To reset the Vera 2 (UI5) you’ll need to press on the Reset button for more than 10 seconds. This will clear the network settings and the user configuration.

For UI4 you’ll need to double tap the reset button within 1 second to reset the network settings.















 






 
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