Vera Control, Ltd.

User Guides

Return Policy

Last Updated: Apr 04, 2017 10:44PM PDT
30-Day Return Period for all Hardware, Services, and Accessories: If you are not 100% satisfied with your purchase, you may return your order to us (products must be in the state you received them, and in the original packaging), within 30 days from the date on the packing slip or invoice. We will promptly issue a credit, or a refund, of the purchase price paid, less shipping and handling costs, and any applicable restocking fees (as further described at right).


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    USA Toll Free: +1 (866) 966-2272
    International: +1 (702) 487-9770

    Please note, due to spring holidays, our Customer Care will be closed during the following times:

    3PM - 10 PM Pacific on Thursday March 29
    3PM - 10 PM Pacific on Friday March 30
    11 PM Pacific on Friday April 6 until 6 AM Pacific on Saturday April 7
    11 PM Pacific on Saturday April 7 until 6 AM Pacific on Sunday April 8

    Hours of Operation:

    Spanish Language Support hours:
    - Monday – Sunday 6:00am to 10:00pm Pacific Time
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