Vera Control, Ltd.

User Guides


Last Updated: Apr 04, 2017 10:43PM PDT
We Stand Behind Our Products. Vera Control, Ltd strives to build the very best products possible. Should your Vera Smart Home Controller or VistaCam Camera fail within the first 12 months of ownership, we will repair or replace your unit, free of charge. All other devices purchased from the Vera Shop are covered by their manufacturers' warranties. Please check individual products in the Vera Shop for details.

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Contact Us

  • Email Us
  • Platform Status:
    USA Toll Free: +1 (866) 966-2272
    International: +1 (702) 487-9770

    Please note, due to spring holidays, our Customer Care will be closed during the following times:

    3PM - 10 PM Pacific on Thursday March 29
    3PM - 10 PM Pacific on Friday March 30
    11 PM Pacific on Friday April 6 until 6 AM Pacific on Saturday April 7
    11 PM Pacific on Saturday April 7 until 6 AM Pacific on Sunday April 8

    Hours of Operation:

    Spanish Language Support hours:
    - Monday – Sunday 6:00am to 10:00pm Pacific Time
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