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How do you Factory Reset a Vera controller?

Last Updated: Sep 18, 2018 03:54AM PDT

Q: How do you Factory Reset a Vera controller?

 

A: You can return Vera to the factory default state, wiping out all the configuration changes you have made.
 

  • First, if you want to reset the Z-Wave network (the list of Z-Wave devices that you have paired), open your Vera's Dashboard page and click Settings>Z-Wave Settings, then click on Advanced >Reset Z-Wave network, and press Go.
 

reset_zwave.PNG

  • Next, if you also want to reset everything else in Vera, including any changes you have made, then from your Vera's Dashboard page, click Settings > Backup, and click Restore Factory Defaults.
 

backup.PNG


You can also perform a reset using the reset button on the controller. Here are the instructions to reset current and legacy Vera controller models using the reset button:


VeraSecure

To reset your VeraSecure to factory defaults, press the reset button on the side, 6 times, in 6 seconds. If you only need to reset the network settings (in case you have configured some bad network settings and lost connectivity), you can do that by pressing the reset button 3 times in 6 seconds.

VeraSecure_protocols1.jpg

VeraPlus

To reset VeraPlus to factory defaults, press the reset button 3 times in 6 seconds. The network LED will blink to confirm that it has reset. Press the reset button 6 times in 6 seconds to reset the unit to default settings, clearing the account from the unit as well. The power LED will blink to confirm that the full reset has occurred.

veraplus_side.PNG

VeraEdge

To reset the network setting on VeraEdge, hold the reset button for 5-10 seconds. To reset VeraEdge to factory defaults and clear the account, hold the reset button for over 20 seconds.

APNT121_Vera_Reset_Button.png

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