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Q: Why can't I remotely access my controller?

Last Updated: Sep 18, 2018 03:02AM PDT

Q: Why can't I remotely access my controller?


A: To remotely access your Vera Controller from another computer, please visit the link below:

Otherwise, you can use any of our VeraMobile apps found in Android, iOS and Windows stores.

If you are unable to access your unit remotely, it may be because your firewall is very restrictive and your Vera is unable to initiate the connection with our servers. If this is the case, you may want to open a port for the unit to let it connect to our servers.

If you need any further help, are customer care team is ready to help you:

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