Product Factory Reset
1. Wi-Fi Reset: Set network settings to factory defaults. With the gateway still plugged into
the USB port, press the reset button twice within a lapse of less than 2 seconds - The
status LED will blink twice per second as confirmation.
2. Soft Reset: This will remove all the paired devices and reset the user settings, while still
remaining on the configured Wi-Fi network - The status LED will blink fast as
confirmation. With the gateway still plugged into the USB port for power, long-press on
the reset button for 7 seconds (or more than 5 but less than 9)
3. Factory Reset*: Reestablish all gateway settings to factory defaults. With the gateway
still plugged into the USB port, long-press the reset button for more than 10 seconds -
The Status LED will turn ON solid as confirmation.
* If your controller is the primary controller for your network, resetting it will result in the Z-Wave™
devices of your network to stop working and it will be necessary to exclude and re-include all of your
Z-Wave™ devices. If this controller is being used as a secondary controller in the network, use this
procedure to reset this controller only in the event that the network primary controller is missing or
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